Support and community

We want you to have all of the support you need to succeed in this program. Here are the places to go when you have a question, get stuck, or just want to connect with others:

Knowledge

As part of this program, you now have access to Knowledge — our proprietary search-based learning platform for asked and answered questions. As you work through projects you will encounter many of the same challenges your classmates have. If you have a question, search for it here. If you don't see it, ask it here. If you have an answer, share it here (and build up your stats). In a hurry for a deadline - you can filter by project and get the FAQ. Knowledge is a powerful platform for making rapid progress in your Nanodegree program and helping other students.

You'll be able to access Knowledge from anywhere in this program. Just look for this icon:

On this page, you'll find the link in the lower left corner (underneath the menu).

Your Study Group

As part of your Nanodegree program, you're now part of a Study Group, along with your classmates and several expert mentors in the Udacity classroom. You can meet this group in your Classroom directly, and you can chat with the group throughout your program.

You'll also unlock different rooms as you complete and pass your projects. Each room will include mentors who are certified to review that project and available to help you and your peers prior to submitting your projects for review. As you progress through the videos and work on projects, you will find a community of students and mentors online from around the world, helping and pushing each other towards graduation.

You can get to your Study Group any time—just look for this icon at the left side of the page:

If you are having any problems accessing your Study Group, please let us know by sending a message to mentorship-support@udacity.com.

Support Email

You can also reach out to the Intro to Programming team directly. Just send us an email at introprogramming-support@udacity.com.